Terms of Service

Last Updated: September 5, 2024

Welcome to Webnacc Business Solution Sdn Bhd (“Webnacc,” “we,” “us,” or “our”). By accessing or using our website at webnacc.com, including our services for bookkeeping, accounting, e-invoicing, and website support and maintenance, you agree to comply with and be bound by the following Terms of Service (“Terms”). If you do not agree with these Terms, you must not use our services.

1. Acceptance of Terms

By using our services, you confirm that you have read, understood, and agree to be bound by these Terms. We reserve the right to update these Terms at any time without prior notice. Continued use of our services after any changes signifies your acceptance of the revised Terms.

2. Services Provided

Webnacc offers a range of services, including but not limited to:

• Website support and maintenance services
• Bookkeeping and accounting services
• E-invoicing services
• Payroll services
• Business consulting services

Each service may be subject to additional terms and conditions, which will be provided to you at the time of service engagement.

3. User Responsibilities

You agree to:

• Provide accurate and complete information when engaging our services.
• Use our services only for lawful purposes and in accordance with these Terms.
• Maintain the confidentiality of any login credentials or account information.
• Notify us immediately of any unauthorized use of your account or any other breach of security.

4. Website Support and Maintenance Services

Our website support and maintenance services are designed to ensure the optimal performance of your website. These services include regular updates, security monitoring, and technical support.

Termination of Service

If you violate our Terms of Service, including but not limited to the abuse of your website or our support and maintenance services, we reserve the right to terminate your subscription immediately without prior notice. Abuse may include, but is not limited to, excessive and unreasonable demands on our support resources, illegal activities, or the use of your website for purposes that violate local or international laws.

5. Bookkeeping and Accounting Services

Our bookkeeping and accounting services are tailored to meet the financial management needs of your business. By engaging our services, you agree to:

• Provide accurate financial records and information necessary for the provision of our services.
• Comply with all relevant tax laws and financial regulations.
• Understand that we are not responsible for any penalties, fines, or legal actions resulting from inaccurate or incomplete information provided by you.

6. Payment Terms

Payments for our services are due as specified in your service agreement or invoice. Failure to make timely payments may result in the suspension or termination of your services.

7. Confidentiality

We respect your privacy and are committed to protecting your personal and business information. We will not disclose any confidential information to third parties except as required by law or as necessary to provide our services.

8. Limitation of Liability

Webnacc shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

9. Indemnification

You agree to indemnify and hold Webnacc, its affiliates, and their respective officers, directors, employees, and agents harmless from any claims, losses, liabilities, damages, expenses, or costs (including reasonable legal fees) arising out of your use of our services, violation of these Terms, or infringement of any rights of another party.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising out of or related to these Terms shall be resolved exclusively in the courts of Malaysia.

11. Termination

We reserve the right to terminate your access to our services at any time, without notice, for conduct that we believe violates these Terms or is harmful to our business interests or the interests of others.

12. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Webnacc Business Solution Sdn Bhd
Suite 2-05, Bangunan Sri Weld, 3A Pengkalan Weld, Georgetown, 10300 Penang
Email: webnaccsb [at] gmail.com
Phone: +6011-6552 1001

By using our services, you acknowledge that you have read, understood, and agree to these Terms of Service.