Terms of Service

Last Updated: September 5, 2024

Webnacc Business Solution Sdn Bhd (“Webnacc,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website at webnacc.com and use our services. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide to us directly, including but not limited to:

• Name
• Email address
• Phone number
• Company name
• Billing information
• Any other information you choose to provide when contacting us or using our services

1.2 Non-Personal Information

We may also collect non-personal information automatically when you visit our website, such as:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed
• Time and date of visit
• Clickstream data

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide and manage the services you have requested, including bookkeeping, accounting, e-invoicing, and website support and maintenance.
• Communication: To communicate with you regarding your account, respond to inquiries, and provide customer support.
• Billing and Payments: To process transactions, manage billing, and handle payments.
• Marketing: To send you promotional materials, newsletters, and other information about our services, provided you have opted in to receive such communications.
• Website Improvement: To analyze website usage and improve the functionality, content, and user experience of our website.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party service providers who assist us in delivering our services, such as payment processors, hosting providers, and email service providers.
• Legal Obligations: Government authorities, regulators, or legal entities if required by law, court order, or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us analyze web traffic, remember your preferences, and personalize content.

You can control or delete cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

5. Data Security

We take data security seriously and implement reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your data, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal information.
• Deletion: You can request that we delete your personal information, subject to legal obligations.
• Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Webnacc Business Solution Sdn Bhd
Suite 2-05, Bangunan Sri Weld, 3A Pengkalan Weld, Georgetown, 10300 Penang
Email: webnaccsb [at] gmail.com
Phone: +6011-6552 1001

By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.