SST Malaysia: Registration, e‑Invoicing and Filing for MSMEs
Sales and Service Tax (SST) in Malaysia—eligibility checks, registration, SST‑compliant invoicing, e‑Invoicing readiness, and monthly/quarterly filings.
Do you need SST? Quick checks for Malaysian businesses
Essential considerations for Malaysian businesses to determine SST obligations
Turnover and thresholds
Review your last 12 months' taxable turnover. Many service providers historically reference the RM500,000 threshold, but sector rules and values can change. Always confirm the current threshold and exemptions on RMCD's MySST resources before registering.
Types of taxable supplies
Are your goods or services listed as taxable under Sales Tax or Service Tax? Common categories include F&B service, professional services and certain digital services. Classification drives whether SST applies and at what stage. Check here!
Invoicing and e‑Invoicing
Clients may require SST tax invoices or e‑Invoices. Prepare invoice templates that display correct details and, where applicable, SST amounts in MYR. Malaysia's e‑Invoicing is being rolled out—plan ahead for MyInvois requirements.
Important considerations:
- Cross‑border or platform sales? Classification and place‑of‑supply rules can change your position.
- Keep records (invoices, receipts, supporting proof) for the required retention period to simplify filings and audits.
SST services we provide
End-to-end SST services for Malaysian businesses — choose just one service or a full package
SST registration and advisory
Eligibility check, supply classification, document list, and MySST registration support. We align requirements to your sector and flag any special rules you should know before submitting.
SST‑compliant invoicing and e‑Invoicing setup
We prepare clear, SST‑ready invoice templates and outline how to get e‑Invoicing‑ready for LHDN's MyInvois. We work with common accounting tools so your invoices show the right fields.
Monthly/quarterly filing and reminders
We help you prepare and file SST returns, set reminders, and keep tidy records. You'll know what's due and when—without chasing last minute.
Micro‑case
Penang café: Assessed eligibility, registered on MySST, set up SST‑ready invoices, and supported the first filing. The owner reports saving 2–3 admin hours weekly after templates and reminders were set up.
Pricing Guide
- Registration + invoicing setup (one‑off): from MYR 500*
- Monthly filing support: from MYR 180/month*
*Estimates vary by scope and documents. Confirm with a quick consult.
What you will receive
- Clear steps and timeline
- Document checklist and invoice templates
- Filing reminders and status updates
- Support via phone and WhatsApp
Our 4‑step process: simple and transparent
Clear workflow designed for Malaysian businesses
Free consult and document review
We check your turnover, supplies and sample invoices; you will get a clear next‑step list.
Registration and setup
Prepare forms, register on MySST, and configure your SST‑ready invoice templates and e‑Invoicing prep.
Filing and reminders
We prepare returns, you review and approve. Friendly reminders reduce missed deadlines.
Ongoing support
Changes, audits and e‑Invoicing updates—reach us by phone or WhatsApp when you need help.
Timelines vary by sector and documents. Confirm due dates and registration details with RMCD.
Why choose Webnacc for SST?
Trusted by Malaysian MSMEs across various industries
Local experience
We work with Malaysian MSMEs across the F&B, construction, retail, salon, and professional services industries. We focus on practical implementation, giving business owners actionable steps they can take to stay compliant.
Clear scope and communication
You will see what's included, who's responsible and when tasks are due. Simple checklists and friendly updates keep momentum without jargon.
Privacy and data handling
Your documents are handled securely and shared only as needed for your engagement.
Credentials and compliance
Professional expertise you can rely on
Team and experience
We are experienced with Malaysia's SST and the new e-Invoicing system. Our team has a hands-on approach, built from helping various businesses navigate these requirements.
Staying current
Thresholds, due dates and MyInvois requirements evolve. We monitor RMCD and LHDN updates and adapt your templates and reminders accordingly.
Scope and referrals
We provide advisory, preparation and bookkeeping support. For legal representation or appeals, we refer you to specialist tax agents when appropriate.
Frequently asked questions (SST Malaysia)
Common questions about Malaysia SST requirements
What is SST in Malaysia?
In Malaysia, the Sales and Service Tax (SST) is a tax managed by the Royal Malaysian Customs Department (RMCD). It is made up of two parts: a tax on the sale of certain goods and a tax on specific services. To find the most current list of what is taxed and the rates, please check the RMCD's official website.
Who needs to register for SST?
Generally, if a business's sales of taxable goods or services are over a certain amount, it must register for the tax. This amount is called the "threshold." Different business sectors might have different thresholds. So, you should check the official guidance from the Royal Malaysian Customs Department (RMCD) to know the exact rules for your business.
What is the SST threshold?
While RM500,000 is a common threshold for many service providers over a 12-month period, it's important to know that these rules can vary and change. The Royal Malaysian Customs Department (RMCD) has specific guidelines for different sectors.
How often do I file SST returns?
Monthly or quarterly, depending on your registration. RMCD communicates your frequency—always confirm your due dates for your SST number.
How do I register and how long does it take?
You register for SST through the MySST portal on the Royal Malaysian Customs Department (RMCD) website. The process involves submitting your business details and required documents. While the time it takes can vary, it typically gets approved quickly. For a small business, a typical range is about 1-3 weeks; however, it's always best to check the RMCD's website or contact them directly for the most current information and to see if you qualify for immediate registration.
How does SST affect invoicing and e‑Invoicing?
For your invoices to be correct, they must show the right SST amount when needed. Now, with the new e-Invoicing system called MyInvois being rolled out by LHDN, businesses must ensure their systems can create and submit these invoices electronically. This is a big change as it means your invoices are sent directly to the tax authority for validation before you can share them with your customers. You need to prepare your business to meet the specific requirements and your due date, which is based on your company's yearly income.
Are digital or online services taxed?
Some digital services are taxable based on service type and supplier location. Review RMCD's guidance and obtain advice for cross‑border models.
What if I am late to register or file?
Penalties or surcharges may apply for late registration, inaccurate returns or late payment. Act quickly and keep complete records to manage risk.
Get started with SST—friendly help for Malaysian MSMEs
Prefer a quick chat or a detailed quote? Choose the best way to start.
Useful links & compliance notes
Disclaimer: Information here is provided for general guidance. Please refer to official LHDN and Royal Malaysian Customs sources for the most current regulatory updates.